24 hour response time in the week, issue escalation, dedicated forum
If you want to know when you'll hear back from us on an issue, and know that your issue is prioritized, Priority Support is for you. It provides a more formal support structure and has its own forum that is monitored by our software engineers.
Communicate with product managers, influence the roadmap
Get a higher level of involvement with our roadmap. Enterprise customers often have very specific needs. The Enterprise Support option allows access to the product development team and influence over the roadmap. Enterprise Support customers have their own, dedicated issue tracking system