Remote
Working
Solutions

Many businesses put in place initial Remote Working solutions to ensure employees can continue to work. The next challenge is to improve system performance, efficiency and security – all whilst giving staff a great user experience. Organisations are also having to reimagine how they deliver their services digitally. We’ve faced the same challenges ourselves and implemented solutions so that it is business as usual. We can do the same for you.

Our technical experts are here to support you whether you need help deploying always-on VPN, optimising your Azure environment to reduce costs, setting up Microsoft Teams or in many other areas. Scroll down or click the links below to see some of the services and tools we offer to help make your remote working more efficient, secure and enjoyable

How we can help:

Services   |   Virtual conferencing and communication   |  Remote desktop   |   Digital signatures   |   Security   | 
Backup, disaster recovery and archiving   |  
 Helpdesk   |   IT Infrastructure Monitoring   |   Productivity   | 
  Training

Call: +44 (0) 1364 654100 | Email: info@greymatter.com 

Services

Our Technical Services team are here to help you implement new remote working solutions and ensure you’re set up for future success.

Teams Implementation

Get set up according to best practice so that you can start off on the right foot. We’ll help you integrate Teams with your existing Microsoft estate, ensure all the correct security measures are in place and give you handover documents to get started.

Microsoft 365 Migration

Microsoft 365 is a suite of productivity and security tools that includes Office 365, Windows 10 and Enterprise Mobility + Security. Our technical team can support migration from any platform and implementation into your business.


“Thank you from all of us. It was a painless migration to Office 365 and a smooth transition to using Microsoft Teams, the handover documents and user guides are a massive help. I’m really pleased how we all pulled together to make it happen and we’re looking forward to experiencing the benefits of better collaboration and the remote working tools.”
Steve Matthews, Managing Director, Riskmonitor


Azure Services

We take care of implementation, monitoring resilience of the infrastructure, and backup efficiency. This can help when scaling the platform or for burst workloads.

Azure Cost Analysis

Concerned about your Azure spend? With years of licensing experience and analytics tools within Microsoft Azure, our team assess your existing Azure subscription model and recommend changes you could make to save money. This includes Microsoft CSP, Azure Hybrid Benefit, Reserved Instances and Software Subscriptions.

Azure Health Check

Ensure your Azure resources are set for maximum performance and utilisation with our health check. Our certified Cloud Architects will review your set up and make recommendations based upon Microsoft best practice and our real-world experience. They’ll also find opportunities to take advantage of efficiencies, scaling and resiliency afforded by Azure.

Azure VM Review

Optimise your Azure VM spend. We’ll look at the VMs in your Azure environments recommend the appropriate Reserved Instances and software subscriptions to reduce your costs.

Always On VPN

Our technical team get you set up with the Microsoft Always On VPN remote desktop which supports domain-joined, non-domain joined, Azure AD-joined as well as personal / BYOD devices. The connection type can be user or device, or a combination of both. Plus, you can enable device and user authentication.

 

Virtual Conferencing and Communication

Everyone needs reliable and secure online collaboration and communication solutions. Our experts are here to quickly deploy, configure and provide training on Microsoft Teams, including how you can use it for remote telephony. 

Bring your team together at the click of a button. Schedule virtual meetings and hold ad hoc calls, where you can share screens and present content. Invite attendees from both inside and outside your company and host public digital events to the masses. More

Teams Calling

You can make and receive calls using ‘real’ phone numbers when you integrate a phone system licence and a Microsoft calling plan with Microsoft Teams. They’re monthly CSP subscriptions so can be switched on and off as required. And of course, you can call other Teams users within the platform for free.

We use Teams Calling ourselves and are perfectly placed to help you get set up. We can also advise on other approaches to remote telephony.

Free Trial: Start your free 1,000 user trial here.

Other solutions we offer:

Remote Desktop

Ensuring that all of your employees can access key applications no matter where they are is a critical first step. Getting this right and has a huge influence on employee engagement and productivity. Our services team can assess your needs and setup your remote desktop environment with the right tools for your business.

An all-in-one virtual desktop infrastructure solution
(VDI) that delivers applications and virtual desktops to any device. Easy to deploy from on-premise, hybrid
or cloud, it supports Microsoft RDS, Microsoft Hyper-V, Citrix XenServer, and VMware EXSi. More

Provides secure and audited access to your
organisation’s files
 via any deviceQuick to deploy, customisable and API based, with
multitenancy
 options, there’s no need to rewrite legacy applications.
  More

comprehensive solution for enterprises that
includes remote PC access, VDI desktops, single management console, HDX technology for enhanced user experience and single image provisioning technology


A desktop and app virtualisation service running in Azure that offers multi-session Windows 10, Office 365 
ProPlus optimisations and support for Remote Desktop Services (RDS) environments. 

Other solutions we offer:


Digital Signatures

Getting documents signed is hard enough when people are working in the same office. By using digital signature solutions, you can ensure that your documents are securely signed by the right people no matter where they are. It also avoids having to worry about physical document storage and security.

Simplify and automate your digital onboarding and client engagement processes with tools for dynamic fillable forms,
e-signature and ID verification from a single cloud platform which can be accessed remotely using any mobile device.

Free Trial: Start your 28 day free trial here.

Other solutions:

Security

With your systems being accessed by different devices from different places, our cloud security experts are on hand to ensure you have the best setup. We start by understanding your business and needs and can then review your environment to make best practice recommendations. We also offer a very wide range of security tools to give your business the best protection.


IT security management solutions 
from mobile device management and event logging, to firewall analyserProtect your IT infrastructure, audit user activity, and ensure compliance. 

Disk encryption solutions that are easy to use and manage, suitable for businesses of any size. Protect data-at-rest held on desktops, laptops, tablets and servers.

Solutions to migrate, manage and secure your data across on-premisehybrid, and cloud platforms. The security portfolio limits vulnerabilities and helps you to respond quickly to threats and breaches.

Multilayered endpoint protection, endpoint encryption, multifactor
authentication as well as remote management
in the cloud. 
 

An intelligent mobility management and security platform to help protect
and secure 
all devices across the enterprise. More

Discover, classify, protect and confidently share information and meet regulatory compliance requirements by identifying and securing unstructured data. 

File compression and encryption tool. Unzip all main file formats and connect to various popular file storage areas such as OneDrive, Dropbox and Google Drive. More

Fully synchronised, cloud-native cybersecurity tools that are powered by AI, including next gen firewalls and endpoint protection. 

Backup, Disaster Recovery and Archiving 

Now that people are working in various locations, it’s more important than ever to have a robust backup and disaster recovery policy. Our experts can review your processes and help implement a cloud-based solution, if you would like us to manage this for you to ensure peace of -mind we can do this too.

Acronis Logo

Cyber protection that solves safety, accessibility, privacy, authenticity, and security challenges with innovative backup, security, disaster recovery, and enterprise file sync and share solutionsMore

 



Email Backup and Archiving 
solution that allows users to automatically safeguard emails, attachments, contacts, calendars and tasks in the cloud and restore any file on demand. 

A flexible single data management platform for cloud, virtual and physical systems. Protect data and stay compliantmeet SLAs, and ensure data availability. More 

Helpdesk

Services and solutions to support your technology challenges. We have an in-house certified helpdesk team who are able to support you with business-critical issues across Microsoft 365 and Azure, including remote break/fix and 24/7 support. Where needed we can escalate problems straight to Microsoft. If you run your own Helpdesk we can deploy ManageEngine for your own use.

 

An integrated desktop and mobile management software to easily manage servers and all devices from a central location. Automate routine jobs such as installing patches and distributing software, manage IT assets and software licences, and control remote desktops.

 

We have an in-house certified helpdesk team who are able to support you with business-critical issues across Microsoft 365 and Azure, including remote break/fix support. Where needed we can escalate problems straight to Microsoft.

Other options available:


IT Infrastructure Monitoring

Monitor server access, bandwidth, the network, and cloud infrastructure. Ensure there is no downtime and everything runs smoothly with the solutions below. Our technical experts can manage this service for you.

 

Productivity

Tools to enhance employee and project efficiency whatever your location. 


All your favourite applications, tools and resources in one place for you and your team. Organise separate channels, chat groups and workspaces for each project. Use Microsoft Planner to assign tasks and keep track of project milestones or integrate a third-party tool. 
More

MindManager acts as the visual front-end to support the creative planning stage and the detailed sub-projects that are not represented in conventional project management systems. Find out how MindManager enhances remote working with this webinar recording.

Teamwork Projects is a team collaboration and work management SaaS tool that allows teams to collaborate both internally and externally on projects at any time.  

Training 

Effective remote working at scale requires a well-trained team. We’ll help you get up to speed on the new technologies and the solutions you or your workforce are using. 

Microsoft Teams End User Training 

You’ve got the tool, now how do you use it? We can deliver comprehensive end user training to make sure that you are getting the most out of your technology.

Microsoft Teams Admin Training and Support 

Based on a combination of Microsoft’s best practice and our own real-world experience, we can train your Microsoft Teams Admins on how to run Teams for your business.

Online courses  

Learn.greymatter.com is our online training platform that enables you or your employees to get started or advance in all things data. There over 50 courses available, delivered by industry that you can access at your own pace. Topics include Power BI, PowerApps, SQL Server and more. 

Get in touch to find out more.

Please contact us for more information about how we can help your organisation work remotely and ensure business continuity.

 +44 (0) 1364 654 100

 info@greymatter.com

 Click to chat