Now is a time when we need be at our A-game and at our most resilient. While not forfeiting human connections. Microsoft has a whole host of remote working solutions that are designed to help you and your customers achieve just that.
Out technical team has expertise in each one and are able to provide best-practice guidance around implementation and deployment. We can also provide remote end-user training, working with a number of experienced partners.
We’ve split them out into different areas so that you can easily track to which solution you need based on your current challenge.
Whether you’re able to provide your team with hardware to support remote working, or not, there are solutions to manage both an ensure business continues as usual.
If you’ve not been able to provide hardware to remote workers and you need more control around the environment they’re using to access corporate data and resources, Windows Virtual Desktop hosted in Microsoft Azure is a great solution.
Microsoft Dynamics 365 has many different iterations for difference business use cases, from customer service to e-commerce. The best part is that it’s fast to spin up, easy to use and scalable. It also allows to seamlessly unify data and technology to manage even the most complex of cases in the most productive way.
While organisations are working in a higher-pressure environment, getting access to real-time data and insights is vital. With the scale of Azure, it’s possible to quickly ingest, transform and query vast amounts of data efficiently. With Power BI it’s possible to visualise it and make it useful across departments.
There are many small businesses out there that may never have had to use an online booking system before. With face-to-face meetings being put on hold and the need to reorganise existing books to an undisclosed time in the future, Microsoft Bookings is a great tool to help manage that.
Visual Studio Online supports collaborative development. Built in Live Share let’s you collaboratively edit and debug code in real time with your team. It works for multiple use-cases and has an extensibility model that allows you to add your own customisation to it.
Azure DevOps is built on Azure Boards for work planning, Azure Repos for Git and TFVC version control, and Azure Pipelines for continuous integration and continuous delivery (CI/CD).
Enabling user productivity and collaboration has never been so important. Making it easy is something that many companies spend year’s working towards. A suite of tools from Microsoft changes all that.
Keep communication flowing freely with Microsoft Teams. Taking the mantle from face-to-face meetings, Microsoft Teams is designed to be the hub for teamwork. Prepare meetings ahead of the time, share your screen or presentation, record the meeting and then follow-up with actions for all to be on the same page.
Offering the ability to communicate with so much more than just simple text written messages, with Teams you can communicate in a sincerely human way. Using video, GIFs, stickers, and more to express personality and make emotional connections.
Exchange Online, SharePoint Online and OneDrive
These three solutions serve as a complete hub for file storage and communication via email. Configured in a way that works best for you and integrated with Microsoft Teams and you have a comprehensive communication system that can be accessed anywhere.
While many of your employees may have work laptops they use at home, it’s likely your organisation will see an increase in the use of personal devices accessing company data.
You can enable access to company data on personally owned devices using Microsoft Intune app protection policies combined with Azure AD Conditional Access. Easily manage and secure corporate data in approved apps, ensuring the right level of control over information accessed.
Azure Information Protection and Azure Advanced Threat Protection
As part of a recent spear-phishing campaign, attackers created emails to look like legitimate supply-chain reports related to COVID-19. Office 365 Advanced Threat Protection identified and blocked the attack in transit and shared signals with the Microsoft Defender service to protect all our customers.
A balance is needed between the need to keep driving projects and work and the need for human connection and morale.
This tool helps users analyse how they are collaborating and who with and, importantly, identify when they are working outside of their established working hours. Keeping track of this is a great way to understand if you are getting the work/life balance right, especially now they are both in the same place.
Make sure you and your colleagues feel they can set boundaries and let people know when they are “on” and “off” work. It’s possible to signal availability through the presence indicator and status message in Teams and set notifications according to preferences to allow for concentration or to be out of reach in “quiet hours”.
Utilise Microsoft Forms to create a daily check-in questionnaire for your team and make sure that everyone is doing ok. This is what we’ve implemented at Grey Matter to keep in touch and make sure that anyone that needs help, with work or personally, has a platform to reach out.
Use Microsoft Stream to curate an online video content hub for anyone that needs to access training sessions and recordings of presentations so that everyone feels included.
Cloud Discovery Workshop
This is the first step in understanding how to best onboard to Azure or Microsoft 365. During this remotely delivered session a Microsoft certified Cloud Architect will provide high-level best practice recommendations aligned to your business objectives. You’ll leave with a high-level Cloud Adoption Plan including recommended architecture and associated consumption.
Azure Health check
We work with you to understand your Azure resource utilisation. Making recommendations based on best practice and identifying opportunities for efficiency, scaling and resiliency.
Cloud Managed Services
Proactive cloud service and resource monitoring and alerting, which is backed by our helpdesk service. Add-ons include:
- Security enhancement reports, with anti-malware support and vulnerability assessment and remediation
- Advanced threat protection for IaaS VMs and supported PaaS services
- Security compliance reporting (SOC TSP, PCI DSS 3.2, ISO 27k)
- Routine health checks on your environments, including support with architecture design plans and resource optimisation