Important Information Regarding Microsoft Windows Security Update
News|by Leanne Bevan|5 January 2018
Microsoft has announced that they have identified a compatibility issue with a small selection of anti-virus software products.
The compatibility issue is caused when anti-virus applications make unsupported calls into Windows kernel memory. These calls may cause stop errors (also known as blue screen errors) that make the device unable to boot. To help prevent stop errors caused by incompatible anti-virus applications, Microsoft is only offering the Windows security updates released on 3 January 2018 to devices running anti-virus software from partners who have confirmed their software is compatible with the January 2018 Windows operating system security update.
If you’ve not been offered the security update, you might be running incompatible anti-virus software and should therefore follow up with your software vendor or get in touch with us.
Microsoft has been working closely with anti-virus software partners to ensure that all customers will receive the January Windows security updates as soon as possible.
Find more information here. If you have any queries on this or are looking to purchase anti-virus software, please don’t hesitate to get in touch with us by calling +44 (0) 1364 654100.
Contact Grey Matter
If you have any questions or want some extra information, complete the form below and one of the team will be in touch ASAP. If you have a specific use case, please let us know and we'll help you find the right solution faster.
By submitting this form you are agreeing to our Privacy Policy and Website Terms of Use.
Leanne Bevan
Related News
Intel oneAPI 2024.1 A Milestone Release
What’s new in Intel oneAPI 2024.1 The 2024.1 release of Intel® Software Development Tools marks a major milestone for developers AND the entire software industry: the Intel® oneAPI DPC++/C++ Compiler has become the first compiler to fully support the SYCL...
ISV Partner Day Shortlisted for CRN Sales & Marketing Award
ISV Partner Day has been shortlisted for "Best Customer Event" at the CRN Sales & Marketing Awards
Microsoft 365 and Azure Security Tools: Microsoft Intune
In the second video in our series of short videos discussing Microsoft 365 and Azure security tools and concepts, our Microsoft experts cover off all you need to know about Microsoft Intune! Intune is a robust cloud-based solution to safeguard...
Women in Tech: A New Era | Roundtable
Fri 21 June 2024 5:00 pm - 11:30 pm BST
Get ready to shake it off (and network like nobody’s watching) because we’re hosting an exciting exclusive Women in Tech event with ESET that you won’t want to miss out on. Join us and share feedback, experiences and insights with...