Ipswitch WhatsUp Gold is a network management application that makes it easy to locate devices on a network, monitor and report on them and receive alerts and notifications on them. WhatsUp Gold has a variety of features to simplify network management including network mapping, which automatically documents your network and provides a visual diagram of the network topology, the Windows and Web interfaces which provide an overview of the network and the devices within it and make it easy to configure and display reports and the powerful alerting and notification system that can be based on any system monitor and can send emails, SMS, pop-ups and more when an alert occurs.
Ipswitch WhatsUp Gold comes in different editions to match your requirements and budget. WhatsUp Gold Standard, designed for small and medium businesses, provides comprehensive discovery and mapping capabilities to find every device on your network. The Standard edition supports the SNMP v1/2/3 protocols. The Premium edition comes with enhanced reporting capabilities and support for the WMI protocol. The Distributed edition, designed for businesses with multiple separate sites, comes with the functionality to monitor remote devices. Additionally there is a MSP Edition for service providers.
Other product variants may be available, please contact us or request a call back if you cannot see what you are looking for.
New Features
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WhatsUp Gold 14.3 - New Features
Core improvements
- An updated configuration pane streamlines the configuration process and makes you more productive
- Consolidated report views on all monitors for a device or for all devices per monitor, which enables a more comprehensive presentation of monitoring information
- Copy monitoring settings between devices to help speed up the setup of individual devices
- Supports SQL Server clustering capabilities for the largest WUG deployments
- Improved SMS alert capabilities which contain more detailed information on affected devices for easier troubleshooting
- General database performance improvements through multiple changes to database storage and improved optimisation and querying techniques
WhatsVirtual improvements
- Support for VMware vCenter - WhatsVirtual can discover, monitor, report, alert and control all virtual resources through the VMware vCenter
- Support for VMware vMotion - track VM's as they get migrated across physical servers
- Support for VMware HA - track VM's as they get migrated or restarted due to hardware failures
- Support for VMware Virtual Clusters - comprehensive support for VMware Clusters
WhatsConfigured improvements
- Export WhatsConfigured data to external storage
WhatsUp Gold 14.2 - New Features
Enhanced Reporting
Create a schedule of your business hours and apply them to your reports. Report on blackout periods with a simple summary report and use scheduled PDF reporting to share your workspace and full reports in PDF format, via email, on a set schedule.
SMS Alerts
Now you can receive customisable SMS alerts directly from the Alert Center.
Multiple data points on a graph
For example display all individual core CPU values of a multi-core CPU on a single graph
Enhanced cross platform support
Agentless monitoring for Unix and Linux systems via SSH -
note: not available in WuG Standard Edition.
WhatsVirtual - New plugin available
Provides automatic discovery and powerful monitoring capabilities for ESX/ESXi host and guests
Failover Management
Enables you to configure a secondary WhatsUp Gold server to take over if the primary server fails. Requires additional WhatsUp Gold licences - please contact us for more information on licensing
Flow Monitor updates
Monitor IPFIX, sFlow v2 and Cisco ASA firewall flows. Also now supports 95th percentile reporting which can help compare your bandwith usage against the quoted bandwidth from your ISP.
WhatsConfigured updates
New policy based monitoring audits a configuration file whenever device configurations are backed-up or on-demand. New global configuration file search makes it easier to find the files you need quickly and easily and new custom script import and export options make sharing scripts easier.
WhatsConnected updates
WhatsConnected now supports the creation of automatic device dependencies when exporting to WhatsUp Gold which means automatic creation of device maps and polling dependencies within WhatsUp Gold, along with new scheduled layer 2 discovery which runs automatically keeping your network information up-to-date. WhatsConnected also features a range of new reporting features including asset/inventory reporting which displays a sortable list of all assets discovered, device connectivity reporting which displays a sortable list of devices connected to a network device and a new port utilisation report to show port usage.
WhatsUp Gold 14.1 - New Features
Export reports to PDF
Produce reports in the PDF file format for any of the WhatsUp Gold reports. This feature is available in all editions of WhatsUp Gold.
Wireless Network Monitoring (not available in the Standard edition)
Used in conjunction with Cisco Aironet Wireless devices, you can easily monitor wireless access point utilisation, user traffic and alert on radio failures. Wireless monitoring functionality seemlessly integrates with wired network monitoring to provide an integrated solution from one management console.
WhatsUp Gold 14 - New Features
Alert Management Platform
- The WhatsUp Gold 14 Alert Center provides one interface for the configuration and management of alerts
- The new threshold monitors enable more intelligent monitoring with alerts based on a combination of performance levels tracked over time
- The new WhatsUp Gold self monitoring capabilities ensure that your installation is always running at peak performance.
Enhanced Discovery
- The new WhatsUp Gold Discovery engine improves the speed and accuracy of finding devices on the network.
- The discovered devices are then automatically setup with preconfigured monitors that need no manual intervention.
- All discovery features are now accessible through the web interface allowing access anywhere at anytime.
Features
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Scalable Product Family Architecture
The WhatsUp Gold core product architecture is a framework that provides a scalable set of services, meeting the requirements of both SMBs and Enterprises for predictive management and monitoring of critical network and IT infrastructures, right out-of-the-box. There is no need to deploy separate services (such as polling engines or probes) at significant extra cost to enable scalability.
Network Monitoring
WhatsUp Gold provides full support for SNMP and WMI network management. And with WhatsUp Gold's capability to monitor down to the individual interface level providing support for both 32 bit and 64 bit counters, even the highest speed interfaces can be monitored without losing critical data. Note there is no WMI support in WhatsUp Gold Standard.
WhatsUp Gold lets you quickly add monitors with just a mouse click. Fully customisable high-performance monitors are available for any device, system or service. Monitor types include: Active, Passive, Performance, Thresholds – minimum and maximum, Customer defined, Active script performance monitors (jscript and vbscript)
Network Management Interfaces
Access to up-to the second data and system status is extremely important to network managers, but if you can’t make sense of the data, what good is it. WhatsUp Gold’s flexible management interfaces, both Windows and web consoles, transform the data into actionable intelligence and set the standard for usability and flexibility. By consolidating all information in a NOC-based centralized location, WhatsUp Gold presents a clear and concise picture of any size network and application infrastructure and makes it immediately available to the network manager. Workspaces and dashboards can be configured and individualised to meet the requirements of both SMBs and enterprises for configuration, monitoring, alerting and reporting.
Network Discovery and Network Mapping
WhatsUp Gold's automated and rapid device discovery using wizard-based tools simplifies and makes discovery fool-proof, no matter the size or complexity of the network, in minutes. No need for stand-alone tools to manually document your network. If it is connected it will be found, legitimate or rogue. Regularly scheduled discovery scans can be configured to find assets or services added after the initial scan. WhatsUp Gold supports discovery by IP, SNMP Smart Scan, Network Neighbourhood and Hosts file import. From there it is possible to map the network with 360 degree visibility with hierarchical maps.
Secure and Role-based Network Management
WhatsUp Gold also gives you complete control over what authorised users can and cannot do. Via role-based network management, you can set access rights so that your server team can only manage servers, your network infrastructure team has rights to networking gear, your senior management has access to pertinent reports, and as network manager you can oversee everything.
Network Alerts, Alarms and Notifications
WhatsUp provides actionable intelligence to help understand and visualise the problem in real-time and solve it before the impact is even noticed and users ever knock on your door. WhatsUp Gold automatically notifies you of network abnormalities in the ways you want and according to the rules you set. With its simple configuration and unambiguous notification capabilities, you're always able to stay a step ahead of trouble on your network.
- Alerting based upon any configured monitors for systems, devices, services or applications
- Automatic escalation if alerts are not responded to and cleared
- Access to any device alert from network maps and capability to drill-down to look at real-time data
- Scheduled or forced maintenance mode for devices and systems decreases false alerts
- Alert-based automated scripting to restart affected services or applications without manual intervention
Notifications keep you informed of status and alerts. WhatsUp Gold provides the following network notification functionality:
- Identification of specific devices, systems, and applications
- Customisable notification schedules
- Automated notification escalation if not responded to and cleared
- Numerous notification mechanisms, including email, Numeric Pager, Alpha/Text Pager, SMS, Text to Speech, Web Alarms, Windows Pop-ups, Additional Alerts, Service Restart, Sound, External Program, Syslog, External Script Templates and SNMP Trap
- Notification forwarding even if email is out of service
Editions
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WhatsUp Gold Editions
WhatsUp Gold Standard
WhatsUp Gold Standard is designed for small and medium businesses. It provides the basic functionality needed for effective network management and monitoring. The Standard edition supports SNMP v1-3 monitoring on Windows, Unix and Linux with IPV4 and IPV6 support and comes with fully functional Windows and Web based interfaces that make it easy to discover devices, configure alerts and reports and display dashboards.
WhatsUp Gold Premium
WhatsUp Gold Premium, for any sized business, includes advanced reporting capabilities such as Split Second Graphs that provide real-time graphical data, reporting for WMI counters and preconfigured active and passive monitors. Additionally the Premium edition supports Windows Management Instrumentation (WMI), Microsoft's solution for management data and operations and is an alternative to SNMP. WMI makes it easy to monitor applications such as Microsoft SQL Server and Microsoft Exchange.
WhatsUp Gold Distributed
The Distributed edition is designed for organisations that have multiple networks on separate physical sites to manage, and supports centralised, real time network management across unlimited remote sites, remote SNMP/ WMI/ IP Services Monitoring and Reporting and Alert Roll-ups and WAN Device, Port and Link Monitoring.
WhatsUp Gold MSP Edition
WhatsUp Gold MSP Edition is the right solution for Managed Service Providers who want to deliver high quality network, systems and application management to their end customers. For more information on WhatsUp Gold MSP Edition please contact us directly.
WhatsUp Gold Plugins
Flow Monitor
Collects NetFlow data, supports flow information from sFlow v5 and jFlow and includes access to Whois role based management, custom interface names and expanded reporting.
Flow Publisher
Ipswitch WhatsUp Gold Flow Publisher provides system administrators with insight into the traffic usage of their network devices, even if are not natively flow enabled, by capturing the raw traffic from the network and converting it into standard NetFlow records.
VoIP Monitor
WhatsUp Gold VoIP Monitor is designed to extend the power of WhatsUp Gold with the capability to monitor and report on your network's capacity to support and maintain acceptable call quality for Voice over IP (VoIP).
WhatsConnected
WhatsConnected is a layer 2 and layer 3 network discovery and visualisation plug-in for WhatsUp Gold that equips you with a comprehensive tool set to accurately depict and visualise device connectivity down to the individual port.
WhatsConfigured
WhatsUp Gold WhatsConfigured provides network configuration and change management control for network devices. Ensure that your network is well configured and that the configuration data is protected by backing up (and restoring) device configuration files.
WhatsVirtual
Enables you to more easily monitor virtual machines using the powerful WhatsUp Gold Windows and Web consoles. Auto discover virtual machines, add performance monitors to any virtual machines, add action monitors to shutdown, reset and take snapshots of virtual machines, report on both host and guest machine resource allocation and more. WhatsVirtual supports VMware ESX 3.0 and later, VMware ESXi 3.5 and later and any edition of WhatsUp Gold 14.2 or later.
Failover
By installing a WhatsUp Gold primary server and a WhatsUp Gold secondary server (secondary server requires a failover licence of the same device count and edition as the primary server) you can use the Failover Manager to setup and control failovers. When the user-defined WhatsUp Gold services fail on the primary server, the secondary server takes over polling devices. You can then set the primary server to take over when it comes back up, or set it as the secondary server for bi-directional failover and failback. Please call us for more information on licensing a failover server.
System Req.
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Software Requirements
- Windows XP Professional SP3, Windows Server 2003 SP2 (or later), Windows Vista Ultimate/ Windows Vista Business (SP2 recommended), Windows Server 2008 (SP2 recommended), Windows Server 2008 R2, Windows 7
- VMWare ESXi 3.0 or later and Microsoft Hyper-V Server 2008 - both support 32 and 64 bit editions.
- Microsoft SQL Server 2005 Express Edition (included), SQL Server 2005 Standard or Enterprise Edition or MS SQL Server 2008 Standard or Enterprise Edition (optional) - Only English versions supported
- WhatsUp Gold Web interface: Microsoft Internet Explorer 7.0, Microsoft Internet Explorer 8.0, or Firefox 3.0
- WhatsUp Gold Mobile interface: Mobile Safari 2.2, Microsoft Internet Explorer Mobile 6.1, or Opera Mini 4.2
- Microsoft. NET Framework 3.5 (required), Microsoft .NET Framework 3.5 SP1 included in install
- Microsoft Windows Scripting Host v5.7 (or later)
- Microsoft SAPI 5.1 (required for Text to Speech actions)
Hardware Requirements
Required
- Processor: Single Core 2Ghz (or Dual Core if using with Flow Monitor)
- RAM: 2GB (and an additional 2GB if using Flow Monitor)
- Total free HDD space: 6GB (10GB with Flow Monitor)
- NIC: 100 Mbps
Recommended
- Processor: Dual Core 2Ghz+ (or Quad Core if using with Flow Monitor)
- RAM: 4 GB (and an additional 4GB if using Flow Monitor)
- Total free HDD space: 11GB (19GB if using Flow Monitor)
- NIC: 1 Gbps