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Product Information
Accurately Measure and Analyze Costs of Virtual Machines
Make better resource utilization and allocation decisions by ensuring accurate measurement of the true costs of virtualized workloads. Identify opportunities to reduce deployment of low-priority or under-utilized workloads that don’t justify their costs. Help the business make informed decisions about service levels with better visibility in to their associated costs.
Drive Transparency Between IT and the Business
Allow the business to understand the cost of deploying and maintaining business services
Eliminate the perception that virtual machines are “free”
Drive better decision making and planning for infrastructure budget requirements
Simplify Cost Accounting for a Shared Virtual Infrastructure
Accurately account for resource ownership across business units
Automatically assign costs for usage of server, storage, and network resources
Schedule and distribute reports on a periodic basis to communicate usage and costs to business owners
Use Comprehensive Datacenter Cost Modeling
Track costs for power, cooling, real estate, software licenses, and maintenance associated with virtual infrastructure deployments
Distribute costs for shared business services across organizational units
Integrate with existing IT Financial Management or Asset Management systems for complete cost visibility across physical and virtual resources
Subscriptions
Basic Support
- 12x5 Mon-Fri support for 1, 2 or 3 years
- Unlimited support via phone or Web (target initial response time for severity 1 issues: 4 business hours)
- Online access to documentation and technical resources, knowledge base, discussion forums
- Product updates and upgrades
- Up to 4 support admins per contract
Production Support
- 24x7x365 support for 1, 2 or 3 years
- Unlimited support via phone or Web (target initial response time for severity 1 issues: 30 minutes)
- Online access to documentation and technical resources, knowledge base, discussion forums
- Product updates and upgrades
- Onsite Support for Exceptional Escalations
- Up to 6 support admins per contract
Per-Incident Support
- Buy as a single pack, 3 or 5 pack
- Provides support for a specific issue and may involve several interactions with technical support before resolution
- Please Note: VMware does not offer incident based support on all their products.