Product Variants

Other product variants may be available, please contact us or request a call back if you cannot see what you are looking for.

Product Information

Quickly develop desktop and mobile apps using Sencha's flagship products, with hands-on support and maintenance included. Sencha Complete includes a product license for Ext JS, Sencha Touch, Ext Designer; as well as support for Ext JS and Sencha Touch. Support now includes free upgrades to the next major versions of each product.

Support

Standard Support

• Free upgrades to next major release (within 12 months)
• Premium forum support account
• Emergency hot-fix builds
• Access minor releases through SVN
• Access to online ticketing system
• Email support
• Max initial response time: 72 hours
• Included x-Credits: 40 (x-Credits are a currency used to create a Support Ticket or request other types of assistance)

Premium Support

In addition to all of the above:

• Telephone support
• Emergency bug fixes
• Remote troubleshooting
• Performance tuning
• Expert code review
• Max initial response time: 48 hours
• Included x-Credits: 175 5-pack/750 20-pack (x-Credits are a currency used to create a Support Ticket or request other types of assistance)