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ManageEngine - SupportCenter Plus Professional [Maintenance & Support]

Published By:  ManageEngine


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v7.7 Commercial - Maintenance & Support (1-Year) (5) Additional Business Units - Electronic *Non-Returnable* Windows/Linux   £145.68   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (5) Concurrent Sessions - Electronic *Non-Returnable* Windows/Linux   £184.42   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (5) Support Representatives - Electronic *Non-Returnable* Windows/Linux   £95.31   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (5) Support Representatives with 3 Business Units - Electronic *Non-Returnable* Windows/Linux   £579.62   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (10) Business Units - Electronic *Non-Returnable* Windows/Linux   £269.66   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (10) Concurrent Sessions - Electronic *Non-Returnable* Windows/Linux   £366.52   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (10) Support Representatives - Electronic *Non-Returnable* Windows/Linux   £189.84   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (10) Support Representatives with 3 Business Units - Electronic *Non-Returnable* Windows/Linux   £967.06   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (20) Additional Business Units - Electronic *Non-Returnable* Windows/Linux   £494.38   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (20) Concurrent Sessions - Electronic *Non-Returnable* Windows/Linux   £734.59   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (20) Support Representatives - Electronic *Non-Returnable* Windows/Linux   £347.14   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (20) Support Representatives with 3 Business Units - Electronic *Non-Returnable* Windows/Linux   £1,548.22   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (25) Additional Business Units - Electronic *Non-Returnable* Windows/Linux   £560.25   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (25) Concurrent Sessions - Electronic *Non-Returnable* Windows/Linux   £889.56   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (25) Support Representatives - Electronic *Non-Returnable* Windows/Linux   £463.38   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (25) Support Representatives with 3 Business Units - Electronic *Non-Returnable* Windows/Linux   £1,935.66   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (50) Additional Business Units - Electronic *Non-Returnable* Windows/Linux   £1,005.80   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (50) Concurrent Sessions - Electronic *Non-Returnable* Windows/Linux   £1,741.94   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (50) Support Representatives - Electronic *Non-Returnable* Windows/Linux   £967.06   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (50) Support Representatives with 3 Business Units - Electronic *Non-Returnable* Windows/Linux   £3,485.43   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (100) Additional Business Units - Electronic *Non-Returnable* Windows/Linux   £1,935.66   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (100) Concurrent Sessions - Electronic *Non-Returnable* Windows/Linux   £3,679.15   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (100) Support Representatives - Electronic *Non-Returnable* Windows/Linux   £1,741.94   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (100) Support Representatives with 3 Business Units - Electronic *Non-Returnable* Windows/Linux   £5,810.08   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (150) Concurrent Sessions - Electronic *Non-Returnable* Windows/Linux   £5,228.92   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (150) Support Representatives - Electronic *Non-Returnable* Windows/Linux   £2,710.54   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (150) Support Representatives with 3 Business Units - Electronic *Non-Returnable* Windows/Linux   £7,166.12   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (2) Support Representatives with 3 Business Units - Electronic *Non-Returnable* Windows/Linux   £CALL   Email   Call Me

Other product variants may be available, please contact us or request a call back if you cannot see what you are looking for.

Description
Features

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.

Multi-Channel Support

Email, Phone, Portal, Social Media and the list keeps growing every day. Get one view of customer interaction irrespective of the communication mode they chose.

Request Tracking & Automation

Automates the process of creating, organising, tracking requests into a seamless process.

Business Units

Lets each division of your organization define their product or service specific configuration and work as independent units.

Account & Contact Management

Manage your customer information including the products/services purchased, contracts they are entitled to, their organizational hierarchy and so on.

Knowledge Base

Stop losing productivity on repetitive queries; Make first-call resolution a reality. Build your knowledge base easily, group solutions by topics to facilitate easier access.

Self-service Portal

Deploy a customizable self-service portal and allow your customers to submit tickets, track them, search the knowledge base and run reports.

Contracts & SLA Management

Manage multiple service contracts and related support plans to service your customers on time and bill accordingly.

Time Tracking & Billing

Track the time spent for all customers at one place. Use filters to drill down the time entries.

Reports, Dashboards & KPIs

Get to know every information of your help desk through intuitive & real time Reports & Dashboards.

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