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ManageEngine - SupportCenter Plus Multi-Language Professional [Maintenance & Support]

Published By:  ManageEngine


Product Variants

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v7.7 Commercial - Maintenance & Support (1-Year) (2) Support Representatives with 3 Business Units - Electronic *Non-Returnable*   £CALL   Email   Call Me
v7.7 Commercial - Maintenance & Support (1-Year) (5) Additional Business Units - Electronic *Non-Returnable*   £155.41   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (5) Concurrent Sessions - Electronic *Non-Returnable*   £196.75   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (5) Support Representatives - Electronic *Non-Returnable*   £101.68   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (5) Support Representatives with 3 Business Units - Electronic *Non-Returnable*   £742.35   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (10) Additional Business Units - Electronic *Non-Returnable*   £287.68   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (10) Concurrent Sessions - Electronic *Non-Returnable*   £391.01   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (10) Support Representatives - Electronic *Non-Returnable*   £202.53   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (10) Support Representatives with 3 Business Units - Electronic *Non-Returnable*   £1,238.35   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (20) Additional Business Units - Electronic *Non-Returnable*   £527.41   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (20) Concurrent Sessions - Electronic *Non-Returnable*   £783.68   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (20) Support Representatives - Electronic *Non-Returnable*   £370.35   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (20) Support Representatives with 3 Business Units - Electronic *Non-Returnable*   £1,982.35   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (25) Additional Business Units - Electronic *Non-Returnable*   £597.68   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (25) Concurrent Sessions - Electronic *Non-Returnable*   £949.01   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (25) Support Representatives - Electronic *Non-Returnable*   £494.35   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (25) Support Representatives with 3 Business Units - Electronic *Non-Returnable*   £2,478.35   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (50) Additional Business Units - Electronic *Non-Returnable*   £1,073.01   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (50) Concurrent Sessions - Electronic *Non-Returnable*   £1,858.35   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (50) Support Representatives - Electronic *Non-Returnable*   £1,031.68   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (50) Support Representatives with 3 Business Units - Electronic *Non-Returnable*   £4,462.35   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (100) Additional Business Units - Electronic *Non-Returnable*   £2,065.01   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (100) Concurrent Sessions - Electronic *Non-Returnable*   £3,925.01   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (100) Support Representatives - Electronic *Non-Returnable*   £1,858.35   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (100) Support Representatives with 3 Business Units - Electronic *Non-Returnable*   £7,438.35   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (150) Concurrent Sessions - Electronic *Non-Returnable*   £5,578.35   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (150) Support Representatives - Electronic *Non-Returnable*   £2,891.68   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (150) Support Representatives with 3 Business Units - Electronic *Non-Returnable*   £8,265.01   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (200) Concurrent Sessions - Electronic *Non-Returnable*   £7,645.01   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (200) Support Representatives - Electronic *Non-Returnable*   £3,718.35   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (250) Concurrent Sessions - Electronic *Non-Returnable*   £9,711.68   Email   Add to Basket
v7.7 Commercial - Maintenance & Support (1-Year) (250) Support Representatives - Electronic *Non-Returnable*   £4,958.35   Email   Add to Basket

Other product variants may be available, please contact us or request a call back if you cannot see what you are looking for.

Description
Features

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.

Multi-Channel Support

Email, Phone, Portal, Social Media and the list keeps growing every day. Get one view of customer interaction irrespective of the communication mode they chose.

Request Tracking & Automation

Automates the process of creating, organising, tracking requests into a seamless process.

Business Units

Lets each division of your organization define their product or service specific configuration and work as independent units.

Account & Contact Management

Manage your customer information including the products/services purchased, contracts they are entitled to, their organizational hierarchy and so on.

Knowledge Base

Stop losing productivity on repetitive queries; Make first-call resolution a reality. Build your knowledge base easily, group solutions by topics to facilitate easier access.

Self-service Portal

Deploy a customizable self-service portal and allow your customers to submit tickets, track them, search the knowledge base and run reports.

Contracts & SLA Management

Manage multiple service contracts and related support plans to service your customers on time and bill accordingly.

Time Tracking & Billing

Track the time spent for all customers at one place. Use filters to drill down the time entries.

Reports, Dashboards & KPIs

Get to know every information of your help desk through intuitive & real time Reports & Dashboards.

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