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ManageEngine - SupportCenter Plus Multi-Language Enterprise [Subscription Licence]

Published By:  ManageEngine


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v7.7 Commercial - Subscription Licence (1-Year) (2) Support Representatives with 10 Business Units - Electronic *Net New UK Business Only* *Non-Returnable* Windows/Linux   £CALL   Email   Call Me
v7.7 Commercial - Subscription Licence (1-Year) (5) Additional Business Units - Electronic *Net New UK Business Only* *Non-Returnable* Windows/Linux   £292.88   Email   Add to Basket
v7.7 Commercial - Subscription Licence (1-Year) (5) Concurrent Sessions - Electronic *Net New UK Business Only* *Non-Returnable* Windows/Linux   £370.98   Email   Add to Basket
v7.7 Commercial - Subscription Licence (1-Year) (5) Support Representatives - Electronic *Net New UK Business Only* *Non-Returnable* Windows/Linux   £191.34   Email   Add to Basket
v7.7 Commercial - Subscription Licence (1-Year) (5) Support Representatives with 10 Business Units - Electronic *Net New UK Business Only* *Non-Returnable* Windows/Linux   £2,339.14   Email   Add to Basket
v7.7 Commercial - Subscription Licence (1-Year) (10) Additional Business Units - Electronic *Net New UK Business Only* *Non-Returnable* Windows/Linux   £542.81   Email   Add to Basket
v7.7 Commercial - Subscription Licence (1-Year) (10) Concurrent Sessions - Electronic *Net New UK Business Only* *Non-Returnable* Windows/Linux   £738.06   Email   Add to Basket
v7.7 Commercial - Subscription Licence (1-Year) (10) Support Representatives - Electronic *Net New UK Business Only* *Non-Returnable* Windows/Linux   £382.70   Email   Add to Basket
v7.7 Commercial - Subscription Licence (1-Year) (10) Support Representatives with 10 Business Units - Electronic *Net New UK Business Only* *Non-Returnable* Windows/Linux   £4,291.68   Email   Add to Basket
v7.7 Commercial - Subscription Licence (1-Year) (20) Additional Business Units - Electronic *Net New UK Business Only* *Non-Returnable* Windows/Linux   £995.79   Email   Add to Basket
v7.7 Commercial - Subscription Licence (1-Year) (20) Concurrent Sessions - Electronic *Net New UK Business Only* *Non-Returnable* Windows/Linux   £1,480.02   Email   Add to Basket
v7.7 Commercial - Subscription Licence (1-Year) (20) Support Representatives - Electronic *Net New UK Business Only* *Non-Returnable* Windows/Linux   £699.01   Email   Add to Basket
v7.7 Commercial - Subscription Licence (1-Year) (20) Support Representatives with 10 Business Units - Electronic *Net New UK Business Only* *Non-Returnable* Windows/Linux   £7,025.23   Email   Add to Basket
v7.7 Commercial - Subscription Licence (1-Year) (25) Additional Business Units - Electronic *Net New UK Business Only* *Non-Returnable* Windows/Linux   £1,128.57   Email   Add to Basket
v7.7 Commercial - Subscription Licence (1-Year) (25) Concurrent Sessions - Electronic *Net New UK Business Only* *Non-Returnable* Windows/Linux   £1,792.43   Email   Add to Basket
v7.7 Commercial - Subscription Licence (1-Year) (25) Support Representatives - Electronic *Net New UK Business Only* *Non-Returnable* Windows/Linux   £933.32   Email   Add to Basket
v7.7 Commercial - Subscription Licence (1-Year) (25) Support Representatives with 10 Business Units - Electronic *Net New UK Business Only* *Non-Returnable* Windows/Linux   £7,806.26   Email   Add to Basket
v7.7 Commercial - Subscription Licence (1-Year) (50) Additional Business Units - Electronic *Net New UK Business Only* *Non-Returnable* Windows/Linux   £2,026.73   Email   Add to Basket
v7.7 Commercial - Subscription Licence (1-Year) (50) Concurrent Sessions - Electronic *Net New UK Business Only* *Non-Returnable* Windows/Linux   £3,510.67   Email   Add to Basket
v7.7 Commercial - Subscription Licence (1-Year) (50) Support Representatives - Electronic *Net New UK Business Only* *Non-Returnable* Windows/Linux   £1,948.63   Email   Add to Basket
v7.7 Commercial - Subscription Licence (1-Year) (50) Support Representatives with 10 Business Units - Electronic *Net New UK Business Only* *Non-Returnable* Windows/Linux   £13,273.36   Email   Add to Basket
v7.7 Commercial - Subscription Licence (1-Year) (100) Additional Business Units - Electronic *Net New UK Business Only* *Non-Returnable* Windows/Linux   £3,901.17   Email   Add to Basket
v7.7 Commercial - Subscription Licence (1-Year) (100) Concurrent Sessions - Electronic *Net New UK Business Only* *Non-Returnable* Windows/Linux   £7,415.74   Email   Add to Basket
v7.7 Commercial - Subscription Licence (1-Year) (100) Support Representatives - Electronic *Net New UK Business Only* *Non-Returnable* Windows/Linux   £3,510.67   Email   Add to Basket
v7.7 Commercial - Subscription Licence (1-Year) (100) Support Representatives with 10 Business Units - Electronic *Net New UK Business Only* *Non-Returnable* Windows/Linux   £19,521.48   Email   Add to Basket
v7.7 Commercial - Subscription Licence (1-Year) (150) Concurrent Sessions - Electronic *Net New UK Business Only* *Non-Returnable* Windows/Linux   £10,539.81   Email   Add to Basket
v7.7 Commercial - Subscription Licence (1-Year) (150) Support Representatives - Electronic *Net New UK Business Only* *Non-Returnable* Windows/Linux   £5,463.21   Email   Add to Basket
v7.7 Commercial - Subscription Licence (1-Year) (150) Support Representatives with 10 Business Units - Electronic *Net New UK Business Only* *Non-Returnable* Windows/Linux   £24,988.59   Email   Add to Basket

Other product variants may be available, please contact us or request a call back if you cannot see what you are looking for.

Description
Features

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.

Multi-Channel Support

Email, Phone, Portal, Social Media and the list keeps growing every day. Get one view of customer interaction irrespective of the communication mode they chose.

Request Tracking & Automation

Automates the process of creating, organising, tracking requests into a seamless process.

Business Units

Lets each division of your organization define their product or service specific configuration and work as independent units.

Account & Contact Management

Manage your customer information including the products/services purchased, contracts they are entitled to, their organizational hierarchy and so on.

Knowledge Base

Stop losing productivity on repetitive queries; Make first-call resolution a reality. Build your knowledge base easily, group solutions by topics to facilitate easier access.

Self-service Portal

Deploy a customizable self-service portal and allow your customers to submit tickets, track them, search the knowledge base and run reports.

Contracts & SLA Management

Manage multiple service contracts and related support plans to service your customers on time and bill accordingly.

Time Tracking & Billing

Track the time spent for all customers at one place. Use filters to drill down the time entries.

Reports, Dashboards & KPIs

Get to know every information of your help desk through intuitive & real time Reports & Dashboards.

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