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ManageEngine - SupportCenter Plus Multi-Language Enterprise [Licence]

Published By:  ManageEngine


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v7.7 Commercial - Perpetual Licence (5) Additional Business Units - Electronic *Net New UK Business Only* *Maintenance Is Mandatory* *Non-Returnable* Windows/Linux   £726.92   Email   Add to Basket
v7.7 Commercial - Perpetual Licence (5) Concurrent Sessions - Electronic *Net New UK Business Only* *Maintenance Is Mandatory* *Non-Returnable* Windows/Linux   £920.65   Email   Add to Basket
v7.7 Commercial - Perpetual Licence (5) Support Representatives - Electronic *Net New UK Business Only* *Maintenance Is Mandatory* *Non-Returnable* Windows/Linux   £475.06   Email   Add to Basket
v7.7 Commercial - Perpetual Licence (5) Support Representatives with 10 Business Units - Electronic *Net New UK Business Only* *Maintenance Is Mandatory* *Non-Returnable* Windows/Linux   £5,802.90   Email   Add to Basket
v7.7 Commercial - Perpetual Licence (10) Additional Business Units - Electronic *Net New UK Business Only* *Maintenance Is Mandatory* *Non-Returnable* Windows/Linux   £1,346.89   Email   Add to Basket
v7.7 Commercial - Perpetual Licence (10) Concurrent Sessions - Electronic *Net New UK Business Only* *Maintenance Is Mandatory* *Non-Returnable* Windows/Linux   £1,831.24   Email   Add to Basket
v7.7 Commercial - Perpetual Licence (10) Support Representatives - Electronic *Net New UK Business Only* *Maintenance Is Mandatory* *Non-Returnable* Windows/Linux   £949.33   Email   Add to Basket
v7.7 Commercial - Perpetual Licence (10) Support Representatives with 10 Business Units - Electronic *Net New UK Business Only* *Maintenance Is Mandatory* *Non-Returnable* Windows/Linux   £10,646.42   Email   Add to Basket
v7.7 Commercial - Perpetual Licence (20) Additional Business Units - Electronic *Net New UK Business Only* *Maintenance Is Mandatory* *Non-Returnable* Windows/Linux   £2,470.58   Email   Add to Basket
v7.7 Commercial - Perpetual Licence (20) Concurrent Sessions - Electronic *Net New UK Business Only* *Maintenance Is Mandatory* *Non-Returnable* Windows/Linux   £3,671.76   Email   Add to Basket
v7.7 Commercial - Perpetual Licence (20) Support Representatives - Electronic *Net New UK Business Only* *Maintenance Is Mandatory* *Non-Returnable* Windows/Linux   £1,734.36   Email   Add to Basket
v7.7 Commercial - Perpetual Licence (20) Support Representatives with 10 Business Units - Electronic *Net New UK Business Only* *Maintenance Is Mandatory* *Non-Returnable* Windows/Linux   £17,427.32   Email   Add to Basket
v7.7 Commercial - Perpetual Licence (25) Additional Business Units - Electronic *Net New UK Business Only* *Maintenance Is Mandatory* *Non-Returnable* Windows/Linux   £2,799.93   Email   Add to Basket
v7.7 Commercial - Perpetual Licence (25) Concurrent Sessions - Electronic *Net New UK Business Only* *Maintenance Is Mandatory* *Non-Returnable* Windows/Linux   £4,446.73   Email   Add to Basket
v7.7 Commercial - Perpetual Licence (25) Support Representatives - Electronic *Net New UK Business Only* *Maintenance Is Mandatory* *Non-Returnable* Windows/Linux   £2,315.58   Email   Add to Basket
v7.7 Commercial - Perpetual Licence (25) Support Representatives with 10 Business Units - Electronic *Net New UK Business Only* *Maintenance Is Mandatory* *Non-Returnable* Windows/Linux   £19,364.73   Email   Add to Basket
v7.7 Commercial - Perpetual Licence (50) Additional Business Units - Electronic *Net New UK Business Only* *Maintenance Is Mandatory* *Non-Returnable* Windows/Linux   £5,027.95   Email   Add to Basket
v7.7 Commercial - Perpetual Licence (50) Concurrent Sessions - Electronic *Net New UK Business Only* *Maintenance Is Mandatory* *Non-Returnable* Windows/Linux   £8,709.02   Email   Add to Basket
v7.7 Commercial - Perpetual Licence (50) Support Representatives - Electronic *Net New UK Business Only* *Maintenance Is Mandatory* *Non-Returnable* Windows/Linux   £4,834.21   Email   Add to Basket
v7.7 Commercial - Perpetual Licence (50) Support Representatives with 10 Business Units - Electronic *Net New UK Business Only* *Maintenance Is Mandatory* *Non-Returnable* Windows/Linux   £32,926.55   Email   Add to Basket
v7.7 Commercial - Perpetual Licence (100) Additional Business Units - Electronic *Net New UK Business Only* *Maintenance Is Mandatory* *Non-Returnable* Windows/Linux   £9,677.71   Email   Add to Basket
v7.7 Commercial - Perpetual Licence (100) Concurrent Sessions - Electronic *Net New UK Business Only* *Maintenance Is Mandatory* *Non-Returnable* Windows/Linux   £18,396.03   Email   Add to Basket
v7.7 Commercial - Perpetual Licence (100) Support Representatives - Electronic *Net New UK Business Only* *Maintenance Is Mandatory* *Non-Returnable* Windows/Linux   £8,709.02   Email   Add to Basket
v7.7 Commercial - Perpetual Licence (100) Support Representatives with 10 Business Units - Electronic *Net New UK Business Only* *Maintenance Is Mandatory* *Non-Returnable* Windows/Linux   £48,425.78   Email   Add to Basket
v7.7 Commercial - Perpetual Licence (150) Concurrent Sessions - Electronic *Net New UK Business Only* *Maintenance Is Mandatory* *Non-Returnable* Windows/Linux   £26,145.65   Email   Add to Basket
v7.7 Commercial - Perpetual Licence (150) Support Representatives - Electronic *Net New UK Business Only* *Maintenance Is Mandatory* *Non-Returnable* Windows/Linux   £13,552.52   Email   Add to Basket
v7.7 Commercial - Perpetual Licence (150) Support Representatives with 10 Business Units - Electronic *Net New UK Business Only* *Maintenance Is Mandatory* *Non-Returnable* Windows/Linux   £61,987.60   Email   Add to Basket
v7.7 Commercial - Perpetual Licence (2) Support Representatives with 10 Business Units - Electronic *Net New UK Business Only* *Non-Returnable* Windows/Linux   £CALL   Email   Call Me

Other product variants may be available, please contact us or request a call back if you cannot see what you are looking for.

Description
Features

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.

Multi-Channel Support

Email, Phone, Portal, Social Media and the list keeps growing every day. Get one view of customer interaction irrespective of the communication mode they chose.

Request Tracking & Automation

Automates the process of creating, organising, tracking requests into a seamless process.

Business Units

Lets each division of your organization define their product or service specific configuration and work as independent units.

Account & Contact Management

Manage your customer information including the products/services purchased, contracts they are entitled to, their organizational hierarchy and so on.

Knowledge Base

Stop losing productivity on repetitive queries; Make first-call resolution a reality. Build your knowledge base easily, group solutions by topics to facilitate easier access.

Self-service Portal

Deploy a customizable self-service portal and allow your customers to submit tickets, track them, search the knowledge base and run reports.

Contracts & SLA Management

Manage multiple service contracts and related support plans to service your customers on time and bill accordingly.

Time Tracking & Billing

Track the time spent for all customers at one place. Use filters to drill down the time entries.

Reports, Dashboards & KPIs

Get to know every information of your help desk through intuitive & real time Reports & Dashboards.

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