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Workflow Manager

Workflow Manager boxshot.

Workflow Manager

Published By:  Flexera Software Ltd.


Manage Application Packaging Workflow, Software License Workflow, and the Enterprise Application Lifecycle

Product Variants

Other product variants may be available, please contact us or request a call back if you cannot see what you are looking for.

Description
Features
System Req.

Workflow Manager is a process management solution that enables you to control desktop management processes including application readiness, application virtualisation and OS migrations. Workflow Manager can be used by teams of every size to centrally control the software packaging process - right from the application request submissions through to the deployment. Integrating with AdminStudio, it can include AdminStudio tasks and show packaging progress automatically in the Workflow Manager UI. With Workflow Manager you give your end-users an easier way to submit packaging requests and monitor the entire packaging process.

For more information on Workflow Manager please contact us.

Key Features

Integration with AdminStudio

Workflow Manager integrates with AdminStudio, the premier application readiness solution, to streamline software packaging and Windows migrations and simplify ITIL and Microsoft MOF and BDD implementations.

Service Level Agreement Management

Easily track, manage and report on SLAs to ensure IT projects stay in compliance.

Custom Workflow Templates

Workflow Manager's Web-based templates are easily customised to fit the changing needs of your enterprise.

Dynamic Email Notification

Have Workflow Manager send emails notifying key stakeholders of progress or issues involving their application requests and other IT projects.

Issue Tracking and Resolution

Whenever project issues arise, Workflow Manager provides tools to track and facilitate their resolution.

Report Design and Management

Design, store, and rerun custom reports that improve the management of your IT processes.

Dashboard Home Page

The home page includes a user-specific dashboard that provides summary information about relevant work assignments, issues, and more.

Security Management

Easily define each user's access rights to Workflow Manager, ensuring personnel never perform unauthorised tasks.

Custom Web Page Support

Launch any Web page in a new browser window during a Workflow Manager template step.

Customised Application Requests

Tailor the application request submission process to the specific needs of your organisation.

Virtual Application Management

Workflow Manager provides unprecedented support for managing virtual applications, making it as easy as managing MSIs.

Workflow Manager Web Server / AdminStudio Enterprise Server

Requirements for the Web server that hosts the Workflow Manager Data Web service and the actual Workflow Manager Web site and/or AdminStudio Enterprise Server.

Processor: 32-bit or 64-bit processor at 2 GHz or greater. (Workflow Manager runs in 32-bit mode on a 64-bit OS.)
RAM: 4 GB or greater (8 GB preferred)
Hard Disk Space: 100 GB or greater
Operating System: Windows Server 2008 R2 or later / English base language (Windows Server 2012 preferred)
IIS: IIS 7.0 or later
.NET: .NET Framework 4.5.2 or later
ASP.NET: ASP.NET 4.0.3319 or later
MSXML: MSXML 6.0
MSXML is installed by the Workflow Manager installer.

Workflow Manager / AdminStudio Database Server
Recommended system configuration for a Workflow Manager/AdminStudio Application Catalog database server:

Processor: 32-bit or 64-bit processor at 2 GHz or greater
RAM: 4 GB or greater (8 GB preferred)
Hard Disk Space: 80 GB or greater
Operating System: Windows Server 2008 R2 or later (Windows Server 2012 preferred)
Database Software: SQL Server 2008 R2 or later databases, including SQL Server 2012 and SQL Server 2014 (latest version preferred)

  • Dictionary sort order—SQL Server must be installed with case-insensitive dictionary sort order 52 on Code Page 1252 for non-Unicode data. For more information, use the sp_helpsort T-SQL command, which returns the following: Latin1-General, case-insensitive, accent-sensitive, kanatype-insensitive, width-insensitive for Unicode Data, SQL Server Sort Order 52 on Code Page 1252 for non-Unicode data
  • Collation setting—SQL_Latin1_General_CP1_CI_AS is the required collation setting for AdminStudio database server. It is the only supported collation.

Please Note - Before attempting to connect to an existing Microsoft SQL Server, open SQL Server Configuration Manager and make sure that the following three protocols are enabled:

  • Shared Memory
  • Named Pipes
  • TCP/IP

File Share Server
Requirements for the machine that stores the Workflow Manager enterprise workflow software's uploaded source files and the repackaged output files:

Processor: 2 GHz or greater
RAM: 2 GB or greater
Hard Disk Space: 1 TB or greater
Operating System: Windows Server 2008 R2 or later

Workflow Manager End User Computers
Recommended system configuration for a Workflow Manager 6.0 end user machine:

Browser:

  • Microsoft Internet Explorer 9.0 or later
  • Chrome for Windows 33.0 or later
  • Firefox for Windows 25.0 or later
  • Safari for Mac OS X and iOS

Portal Web Server for Intranet Clients
In previous releases of Workflow Manager, if you wanted to use Windows NT authentication for intranet clients, you were required to set up a portal web server. Starting with Workflow Manager 5.6, a portal is no longer required to support Windows NT authentication. You can enable Windows NT authentication directly on the web site.

Single Sign On is only supported when the user that logs into IIS has been imported into the Workflow Manager database using Active Directory. The administrator can either import the complete group or only one user. If a complete group is imported, then all the members of the group can be logged into Workflow Manager using Single Sign On.

The system requirements for this machine are the same as for the Workflow Manager Web Server / AdminStudio Enterprise Server.

Portal Web Server for Internet Clients

For better security and to manage access to the Workflow Manager Web Server, it is recommend to also set up a portal Web server for Internet clients.

If the Workflow Manager workflow application needs to be accessed over the Internet, it is recommended to set up a portal Web server, residing in a demilitarized zone (DMZ). This Web server:

  • accepts the requests from the Internet clients,
  • forwards them to the Workflow Manager / AdminStudio Enterprise Server,
  • gets responses from the Workflow Manager / AdminStudio Enterprise Server, and
  • forwards them to the clients

You can configure the Workflow Manager / AdminStudio Enterprise Server to entertain the request only if it is coming from the Portal Web server, and otherwise reject the request. The Portal Web server manages access to Workflow Manager / AdminStudio Enterprise Server and ensures that clients are not able to access any data or documents without logging in.

The system requirements for this machine are the same as for Workflow Manager Web Server / AdminStudio Enterprise Server.

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