Scalable Product Family Architecture
The WhatsUp Gold core product architecture is a framework that provides a scalable set of services, meeting the requirements of both SMBs and Enterprises for predictive management and monitoring of critical network and IT infrastructures, right out-of-the-box. There is no need to deploy separate services (such as polling engines or probes) at significant extra cost to enable scalability.
Network Monitoring
WhatsUp Gold provides full support for SNMP and WMI network management. And with WhatsUp Gold's capability to monitor down to the individual interface level providing support for both 32 bit and 64 bit counters, even the highest speed interfaces can be monitored without losing critical data.
WhatsUp Gold lets you quickly add monitors with just a mouse click. Fully customizable high-performance monitors are available for any device, system or service. Monitor types include: Active, Passive, Performance, Thresholds – minimum and maximum, Customer defined, Active script performance monitors (jscript and vbscript)
Network Management Interfaces
Access to up-to the second data and system status is extremely important to network managers, but if you can’t make sense of the data, what good is it. WhatsUp Gold’s flexible management interfaces, both Windows and web consoles, transform the data into actionable intelligence and set the standard for usability and flexibility. By consolidating all information in a NOC-based centralized location, WhatsUp Gold presents a clear and concise picture of any size network and application infrastructure and makes it immediately available to the network manager. Workspaces and dashboards can be configured and individualized to meet the requirements of both SMBs and enterprises for configuration, monitoring, alerting and reporting.
Network Discovery & Network Mapping
WhatsUp Gold's automated and rapid device discovery using wizard-based tools simplifies and makes discovery fool-proof, no matter the size or complexity of the network, in minutes. No need for stand-alone tools to manually document your network. If it is connected it will be found, legitimate or rogue. Regularly scheduled discovery scans can be configured to find assets or services added after the initial scan. WhatsUp Gold supports discovery by IP, SNMP Smart Scan, Network Neighbourhood and Hosts file import. From there it is possible to map the network with 360 degree visibility with hierarchical maps.
Secure & Role-based Network Management
WhatsUp Gold also gives you complete control over what authorized users can and cannot do. Via role-based network management, you can set access rights so that your server team can only manage servers, your network infrastructure team has rights to networking gear, your senior management has access to pertinent reports, and as network manager you can oversee everything.
Network Alerts, Alarms & Notifications
WhatsUp provides actionable intelligence to help understand and visualize the problem in real-time and solve it before the impact is even noticed and users ever knock on your door. WhatsUp Gold automatically notifies you of network abnormalities in the ways you want and according to the rules you set. With its simple configuration and unambiguous notification capabilities, you're always able to stay a step ahead of trouble on your network.
- Alerting based upon any configured monitors for systems, devices, services or applications
- Automatic escalation if alerts are not responded to and cleared
- Access to any device alert from network maps and capability to drill-down to look at real-time data
- Scheduled or forced maintenance mode for devices and systems decreases false alerts
- Alert-based automated scripting to restart affected services or applications without manual intervention
Notifications keep you informed of status and alerts even if you are not in your NOC. WhatsUp Gold provides the following network notification functionality:
- Identification of specific devices, systems, and applications
- Customizable notification schedules
- Automated notification escalation if not responded to and cleared
- Numerous notification mechanisms, including email, Numeric Pager, Alpha/Text Pager, SMS, Text to Speech, Web Alarms, Windows Pop-ups, Additional Alerts, Service Restart, Sound, External Program, Syslog, External Script Templates and SNMP Trap
- Notification forwarding even if email is out of service
For a full list of features please refer to the supporting documents.
The Service Agreement entitles you to access to all product updates and releases, technical support via telephone and email, and price protection for the length of your agreement.
System Requirements
Minimum Software
- Windows XP Professional SP2 (or later), Windows 2003 Server SP1 (or later), Windows Vista Ultimate, or Windows Vista Business (Windows Vista SP1 recommended).
- Microsoft Internet Explorer 6.0 SP1 (or later) or Firefox 2.0 (or later)
- Microsoft .NET Framework v 2.0 or 2.0 SP1
- Microsoft Windows Scripting Host v5.6 or later - Windows Scripting Host is installed with the Windows operating system. To verify your version, run cscript.exe at a command prompt. If you need to update Windows Scripting Host, refer to the Microsoft Windows Scripting Host site
- Internet connectivity for activation, connecting Central and Remote Sites, and running the web interface.
Minimum hardware requirements
- Intel Pentium-compatible 2 GHz or faster
- 1 GB memory (RAM) (2 GB RAM recommended)
- 256 MB of drive space (up to 4 GB additional for SQL Server 2005 Express Edition database and 7200 RPM drive recommended)
- Display resolution support for 1024 x 768 minimum; recommended display resolution is 1280 x 1024
- CD-ROM drive
- Network Interface Card (NIC)
- Modem and phone line (for pager, SMS, or beeper actions; modem pooling is not supported)
- GSM modem and active SIM card (for SMS Direct actions)
- SAPI v5.1 and supporting sound card for Text to Speech Actions; SAPI v5.1 can be downloaded from the Microsoft Speech site.
Microsoft SQL Server 2005 Express Edition (SSEE) requirements
- SSEE supports up to 4 GB database size and up to 1 GB RAM for the buffer pool. Ensure sufficient disk capacity is available for data storage.
Note: SSEE supports one CPU. In computers with multiple CPUs, SSEE utilizes only one processor.