Secure Storage of emails
If your own email server is down, you don't need to worry about lost emails because the system is able to place your emails in a queue. Once the problem is resolved, SoftScan sends you all the emails that have accumulated during this time. All emails are kept for 7 days and a status email about unsuccessful delivery is sent to the sender.
Encrypted emails
The system can also be configured to send-on messages that use a digital signature or are encrypted - which is useful if you have a server that handles emails with digital signatures. SoftScan's system supports point-to-point encryption from SMTP communications using “Transport Layer
Security" (TLS). TLS is the protocol that is supported by most email servers and ensures that nobody can obtain unauthorised access to email or monitor the SMTP traffic between sender and recipient.
LDAP
SoftScan's Advanced Recipient Handling function makes it possible for to integrate the SoftScan system with the organisation's LDAP server (eg: Microsoft Active Directory, Lotus Domino) and confi gure how the system should react to emails sent to invalid mail address. Eg. you can determine whether or not SoftScan should stop all emails to invalid recipients.
Intelligent Quarantine Service [IQS]
You can activate the Intelligent Quarantine Service (IQS) to handle all messages that have been placed in quarantine. Every email account will receive a daily report, which displays the most likely false positives, any messages that should not be quarantined can easily be released and the message is delivered immediately.
Datacentre
To guarantee the security of the system, SoftScan has several datacentres placed at various physical locations. Datacentres are managed and monitored by experts in the security field and are safeguarded at multiple levels to protect against unauthorised access.
Support
If you have a question, SoftScan's support team is available by phone and email every day of the week between 8.30-22.00 CET.