Our credentials

Don't let your business skip a beat. Grey Matter and our carefully selected Partners deliver 'peace of mind' services, allowing you to focus on moving your business forward.

Grey Matter is proud to hold extensive Vendor Accreditations, including the following Microsoft certifications:-

  • Gold Certified Partner with Gold level Cloud Platform, Small & Midmarket Cloud Solutions and Volume Licensing competencies
  • Grey Matter is an accredited Microsoft Direct Cloud Solutions Provider (CSP), offering a growing portfolio of Microsoft cloud services, with flexible and consolidated direct monthly billing, management and first level cloud support
  • Software Asset Management (SAM) Silver Competency

Whether you're starting out on your technology journey, expanding your business, moving to new offices or planning to migrate your existing IT infrastructure to the cloud, Grey Matter is ready to support you at every stage.

Pre-sales

Consultancy

Grey Matter provides a Free of Charge pre-sales consultancy service via our Cloud Help Desk and Cloud Solutions Team to help you to select the right licensing and cloud configuration, to ensure your return-on-investment when scoping, deploying and consuming services like Microsoft Azure, for your data storage needs.

Please get in touch with the Grey Matter Cloud Solutions Team: +44 (0)1364 655196, email: cloud@greymatter.com or Live Chat for more information.

Deployment

Cloud migration

Helping you to get the most from your new technology and transform your business. This ranges from migration services, if you need to transition from legacy on-premise software to a modern cloud or hybrid environment, covering applications like email and document management, through to post deployment support and training services.

Office 365 Migration

The move to Office 365 can be daunting and whilst this presents significant business productivity gains, we naturally fear short term pain, such as losing access to our email during this transition. Fear not, Grey Matter Services can provide an end-to-end Office 365 migration project with consultation, planning, migration and backup to Office 365, that ensures your business's continuity and benefits from the latest productivity tools and online services included with Office 365.

Training

Grey Matter's approach to training centres on helping customers to adopt and embrace modern technology to drive business results in less time and maximising your business value from your IT spend. To work smarter and be more productive, we offer a range of Office 365 and Microsoft cloud end-user training courses, to improve your business efficiency, collaboration and teamwork.

Please get in touch with the Grey Matter Services Team: +44 (0)1364 654200 or email: servicedesk@greymatter.com for more information.

Support & Management

Microsoft Cloud Support

FREE standard support escalation service covering Office 365, Microsoft Azure, Exchange Online, Enterprise Mobility Suite (EMS) and Dynamics CRM Online, for customers purchasing Microsoft Cloud Solutions Provider (CSP) services from Grey Matter. These can be extended to Premium Support (24x7), if you require fast business critical level support. Click here to find out more.

Managed IT Services

Business IT systems are constantly evolving, requiring IT teams to keep their skillsets up-to-date to support and manage new technologies. Grey Matter Managed IT Services offers a range of flexible and scalable services using the latest technologies, combined with our knowledge and experience in managing IT environments of any scale. Our Managed IT Services team will work with you to assess your system, identify vulnerabilities, mitigate risks, and provide end-to-end system management and monitoring at competitive monthly costs.

Please get in touch with the Grey Matter Services Team: +44 (0)1364 654200, email: servicedesk@greymatter.com or click Live Chat to find out more.

Other services

Financing

In partnership with leading vendors like Hewlett-Packard and Microsoft, we offer finance packages and monthly payment plans to cover your entire IT solution, including new devices, cloud services, and relevant migration and support services (subject to terms & conditions).

HP Care Pack Services

When purchasing new Hewlett-Packard hardware from Grey Matter, we recommend HP Care Pack services to provide an enhanced level of support and/or an extended period of cover for your HP equipment.

Protect your productivity tools wherever you are and wherever you go, from Accidental Damage Protection, to Tracking and Recovery, to Travel Coverage, to Defective Media Retention, we’ve got you covered.

Mobile call and data plans

Through major UK airtime service providers like O2 and EE, Grey Matter can provide business mobile call and data plans alongside new mobile device purchases.

Please get in touch with the Grey Matter Cloud Solutions Team: +44 (0)1364 655196, email: cloud@greymatter.com or Live Chat for more information.

Software Asset Management (SAM)

Grey Matter has been delivering SAM and Audit solutions since 2003, both direct and most recently with our specialist SAM partner - Snow Software. Our approach to Software Asset Management is to help customers to understand their current position, to enhance or gain control of their full software estate, and to accurately manage this estate going forward using tools and practices that suit your environment and business requirements.

Please contact our resident SAM specialist: maildesk@greymatter.com for further details.