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Symantec PGP Desktop Email Encryption [v10.4 Express - Commercial - Maintenance (Basic) (1-Year) Level D (100-249) Per User - Electronic Cross-Platform] boxshot

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Symantec PGP Desktop Email Encryption [v10.4 Express - Commercial - Maintenance (Basic) (1-Year) Level D (100-249) Per User - Electronic Cross-Platform]

Published By: Symantec

£18.48 (Ex. VAT)

Our Part #: 1186243 | Availability:  delivered via Email | Media: Electronic

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Symantec PGP Desktop Email provides enterprises with an automatic, transparent encryption solution for securing internal and external confidential email communications. With Symantec PGP Desktop Email, organisations can minimise the risk of a data breach and comply with partner and regulatory mandates for information security and privacy.

As a PGP Encryption Platform¿enabled application, Symantec PGP Desktop Email can be deployed with Symantec PGP Universal Server for central management of existing policies, users, keys, and configurations. This solution expedites deployment and enables consistent policy enforcement. In combination with other Symantec PGP encryption applications, Symantec PGP Desktop Email provides multiple layers of security.

  • Easy, automatic operation ¿ Protects sensitive email without changing the user experience.
  • Enforced security policies ¿ Enforce data protection automatically with centrally managed policies.
  • Accelerated deployment ¿ Achieves end-to-end email encryption using the existing infrastructure.
  • Reduced operation costs ¿ Result from centralised automation of email encryption policies.

Key Features

  • Enables true end-to-end email encryption using standards-based OpenPGP and S/MIME message formats.
  • Provides automatic encryption and decryption of sensitive email without changing the user experience.
  • Operates as a proxy to increase performance while removing the need for application- and version-specific plug-ins. Works with standard email clients such as Outlook, Thunderbird, Lotus Notes and more.
  • Integrates with PGP Universal Server to allow centrally created email protection policies to be distributed and managed.

Key Benefits

  • Secures email without burdening users, this improves compliance with policies and regulations without hindering productivity.
  • Supports the centralisation of administration of encryption policies and management to reduce the operational costs of deploying and managing email encryption.
  • Enables the deployment of end-to-end email encryption without having to change the email infrastructure, accelerating deployment and reducing upfront costs.


The Express Programme simplifies licensing and is ideal for small and medium sized businesses that do not want the complexities of contracts.

  • Band S: (Server Only) 1+ licenses, Band A: 5-24 licenses, Band B: 25-49 licenses, Band C: 50-99 licenses, Band D: 100-249 licenses, Band E: 250-499 licenses, Band F: 500+ licenses

Rewards (points based)

The Rewards Programme, for medium and large businesses, decentralises purchasing and provides predictable pricing, streamlined procurement and volume purchasing incentives.

  • Band A: 6,000-11,999 points, Band B: 12,000-19,999 points, Band C: 20,000-49,999 points, Band D: 50,000-99,999 points, Band E: 100,000+ points

Academic/Governement licensing

Government licensing/academic licensing (separate schemes) provides volume licensing pricing for qualified government entities/qualified academic entities and charities without requiring a formal contract or commitments.

  • Band S: 1+ licenses, Band A: 5+ licenses

Supported Operating Systems

  • Microsoft Windows 7 (all 32-bit and 64-bit editions)
  • Microsoft Windows Vista (all 32-bit and 64-bit versions, including Service Pack 1)
  • Microsoft Windows 2000 (Service Pack 4)
  • Microsoft Windows Server 2003 (Service Pack 1 and 2)
  • Microsoft Windows XP Professional 32-bit (Service Pack 1, 2 or 3)
  • Microsoft Windows XP Professional 64-bit (Service Pack 2)
  • Microsoft Windows XP Tablet PC Edition 2005 (requires attached keyboard)
  • Mac OS X 10.4.x, 10.5.x and 10.6.x (Intel & Power PC)


  • English
  • German
  • Japanese
  • French (France)
  • Spanish (Latin America)

Authentication Options

  • OpenPGP RFC 4880 keys
  • X.509 keys

Messaging Protocols

  • POP3
  • IMAP
  • SMTP
  • MAPI
  • Lotus Notes

Messaging Security Standards

  • PGP/MIME RFC 3156
  • OpenPGP RFC 4880
  • S/MIME v3 RFC 2633
  • X.509 v3

Supported Email Clients

  • Microsoft Outlook 2007 SP1 (Outlook 12)
  • Microsoft Outlook 2003 SP3
  • Microsoft Outlook XP SP3
  • Microsoft Outlook 2000 SP3
  • Windows Mail 6.0.6000.16386
  • Outlook Express 6
  • Mozilla Thunderbird 2.0
  • Lotus Notes 6.5.6, 7.0.3, and 8.0.1
  • Novell GroupWise 6.5
  • Apple Mail 2.1.1 and 3.3
  • Microsoft Entourage 2008

Supported IM Clients

  • AOL Instant Messenger 5.9x, 6.5.5 for Windows
  • Trillian 3.1 (Basic and Pro)
  • Apple iChat 3.1.x, 4.0 for Mac OS X

Symmetric Key Algorithms

  • AES (up to 256-bit keys)
  • CAST
  • TripleDES
  • IDEA
  • Twofish


  • SHA-2 (up to 512-bit hashes)
  • SHA-1
  • MD5
  • RIPEMD-160

Public Key Algorithms

  • Diffie-Hellman
  • DSA (1024-bit keys only)
  • RSA (up to 4096-bit keys)

Centralized Management Requirements

  • PGP Universal Server

Please Note: Symantec PGP Universal Server requires a dedicated server.

Two-Factor Authentication
PGP Desktop Email recognizes and works with the following:

  • DoD Common Access Cards (CACs) with the ActivCard Gold 2.0 profile
  • Athena Smart Card Solutions smart cards, including the ASEKey USB token
  • AET SafeSign smart cards, including ASEKey 1.0
  • Axalto (formerly Schlumberger) smart cards, including the Cryptoflex 32K
  • SafeNet smart cards, including iKey 2032
  • Aladdin smart cards, including eToken PRO USB 16K, 32K, and 64K
  • GemPlus smart cards, including SafesITe and GemXpresso Pro, using * GemSafe Libraries 4.2.0-015 (Gold)

Symantec PGP Desktop Email also recognizes and works with smart cards from other vendors, if the vendor includes a standards-based PKCS-11 library in its software drivers

Symantec PGP Support Options

Basic maintenance

  • Access to download software upgrades, updates and patches for the term of the maintenance
  • 2 designated callers per product title
  • Telephone access to support engineers - 8AM - 6PM business hours
  • 1 hour initial response time goal for severity one incidents

Essential maintenance

  • Access to download software upgrades, updates and patches for the term of the maintenance
  • 6 designated callers per product title
  • Telephone access to support engineers - 24x7x365
  • 30 minute initial response time goal for severity one incidents

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