New Team / Project Wiki
Start collaborating with team visibility and reclaim knowledge that's buried in email archives and shared folders.
Project-level Attachments
The new project-level attachments feature allows OnTime to be used as a repository for all project related files.
Project-level Custom Fields
OnTime's item-level customisation has been extended to the project level, giving you the flexibility of adding custom fields to projects, if desired.
Redesigned Customer and Contact Window
The Customer and Contact views have been merged into a single UI that makes the customer to contact relationship visually easy to see. Also finding customers and contacts is now easier than ever with the addition of the same Quick Search functionality.
Import Customers & Contacts
Now, customers and contacts can be imported into OnTime. New customers and contacts are added, and existing customers can be updated based on matching company names, URLs, and email addresses. Just like other importing capabilities in OnTime, fields are visually mapped from any existing CSV file to OnTime's default or custom fields. Field mapping can be saved for re-use. This is especially useful when importing / updating contact information from an external CRM application.
Custom Fields for Customers and Contacts
OnTime can now track any customer information you desire with the addition of customer and contact custom fields. Similar fields can be grouped together in tabs.
Email Templates
OnTime has the ability to send over 40 different types of email notifications. Now, these emails can be completely customised.
Drag & Drop Attachments
OnTime 2008 adds project-level attachments and drag and drop ability. The drag and drop functionality is especially useful when you want to attach a lot of files at once.
Hyperlink Custom Fields
OnTime's new hyperlink custom fields allows you to use hyperlinks that pass dynamic data to web apps and pages.
Track Everything
Track everything from bugs to software requirements, team member tasks, and more with up to 100% project visibility.
Project Wiki
Start collaborating with team visibility and reclaim knowledge that's buried in email archives and shared folders.
Help Desk & Ticketing
Use OnTime as your Help Desk ticketing system for managing IT requests or support departments.
Win, Web, VS.NET
Use the client that best suits your needs. The AJAX web client delivers a windows experience to the Web.
Customise Everything
Unlimited custom fields, customise all field names, and decide when fields are visible.
Workflow Automation
Define a hyper-fast, lightweight, agile workflow or a robust process enforcement system.
Notifications & Alerts
Ensure team members are in synch with automatic email notifications and alerts.
Email-to-Ticket System
Automatically monitor any POP mail account and generate OnTime tickets.
Solid Security
Secure every aspect of the system by project, user roles, and even fields.
Worklog Tracking
Track the time spent on each item and compare it to estimates to improve future projections.
Attachments
Easily attach all related files and images or paste an image directly into an item.
Auditing
Rest assured that OnTime will track changes with user and time stamps.
SCM Integration
OnTime integrates with 5 of today's industry-leading source control management tools.
Reporting
Over 25 built-in reports and a custom report engine for meaningful data translation.
Core Technologies
OnTime is built upon today's leading Microsoft technologies, including .NET & MS-SQL.
Import & Export
Powerful CSV-based import and export templates allow users to move data easily.
OnTime Professional is licensed and priced on a per named-user basis. The number of users you need is calculated based on the number of people who connect to the OnTime database using one or more of the OnTime clients. For example, if you expect 15 potential users connecting to the OnTime system, you will need a 15-user license of OnTime (it does not matter whether your potential 15 users are using OnTime concurrently - you still need 15 user licenses in this example).
OnTime Express is also licensed based on the number of named users who will be accessing the OnTime database, however, licenses are available in tiers: 1 (Free), 5, 10, 25, and Unlimited.