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Remote Assist Solution
Remote Assist Solution
Published By:
Altiris
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Altiris Remote Assist Solution software is powered by Citrix Online's GotoAssist and accelerates the resolution of help desk incidents and reduces IT costs by allowing workers to quickly and easily connect to Internet-connected computers. Used in conjunction with a powerful incident management solution such as Altiris Helpdesk Solution, organisations can achieve the ultimate in efficient operations.
Product Variants
Features
Remote Assist Solution [(Annual Subscription) (1 - 4)]
Remote Assist Solution [(Annual Subscription) (5 +)]
Fast, easy, and secure connection
View or control client's desktop applications
Troubleshoot, coach, and manage with built-in toolkit
Collect immediate feedback with post-session survey
Monitor and report virtual team performance in real time
Record and store sessions for QA, training, or archives
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Remote Assist Solution
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