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Configuration Management Database (CMDB)

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Altiris CMDB Solution software is a centralised repository that actively tracks, manages and accounts for all configuration items, users, and business services that comprise your IT infrastructure. The solution provides visibility into relationships and dependencies between these items as well as detailed configuration data required to effectively manage the operational tasks associated with incident, problem, and change management.

Provides visibility of CI configurations and relationships
Helps minimise the risk of making changes to the IT environment
Sound basis for incident, problem, change, and release management
Streamlines processes to align with industry standards such as ITIL
Complete IT asset visibility, accountability, and control
Helps standardise IT processes and share information across multiple departments and teams
Reduces IT service management costs through standardisation and automation

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