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Client and Mobile Solutions Carbon Copy

Client and Mobile Solutions Carbon Copy


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With Carbon Copy Solution, you can increase your organisation’s effectiveness in supporting both your network and mobile-based users, help desks can serve a large number of support calls without increasing support staff, and your IT department can reduce downtime and respond to network issues instantaneously.

Carbon Copy Solutions benefits include:

  • Integration with Notification Server—Altiris’ Web-based infrastructure—to create a unified management environment.
  • Web-hosted consoles let you download utilities on demand without requiring physical installation.
  • Client access over LAN, WAN, and Internet or mobile connections, and consoles can be connected to a variety of Carbon Copy products for increased manageability and to facilitate upgrades.
  • Centralised client management so that clients can be automatically deployed and customised through pre-defined policies within Notification Server.
  • Pre-defined reports and policies to track and manage client usage.

Carbon Copy Solution has consistently scored high marks for ease of setup and use, and product reviewers have praised it for its simple pricing options.

What's Included in Carbon Copy Solution
Carbon Copy Solution contains two usage models: a Web-hosted solution and a Windows utility. Prior to installation, you should choose which model best fits your needs:

  • The Web-hosted solution is an Altiris eXpress product that integrates with Notification Server to create a unified management environment. This model provides a Web-hosted console, centralized client deployment and configuration, Web-based reports, and notification policies, as described above.
  • The Windows utility model has two components that are installed as standalone utilities. The components can be maintained independently for use in small workgroups or at an organizational level. The Windows utility does not include deployment, configuration, and reporting features.

These are the system requirements for Carbon Copy® Solution:

Carbon Copy Solution Console Minimum Requirements
* Processor Intel 486 or faster
* Operating system Windows 95/98/ME/2000/XP or Windows NT
* Free hard disk space 4 MB
* Memory 8 MB RAM
* XML output 150 KB
* Browser Microsoft Internet Explorer 4.1 or higher

Altiris eXpress Notification Server
Carbon Copy Solution requires that you install and configure the Altiris eXpress Notification Server on at least one server. Notification Server is supported on both Windows NT 4.0 SP6 (Server) and Windows 2000 (Professional and Server).

Notification Server Hardware and Software Minimum Requirements
* Processor: Pentium Pro 200 MHz or faster
* Free hard disk space: 4 GB
* Database: 30 MB for Microsoft SQL database (depending on the number of clients)
* Memory: 256 MB RAM


Altiris Carbon Copy Solution System Requirements
If you plan on running other Altiris solutions, Carbon Copy Solution requires that you install and configure the Altiris Notification Server.

Notification Server Minimum Requirements

  • Processor —Pentium* lll 800 MHz or faster.
  • Memory —1 GB RAM.
  • Hard drive —20 GB.
  • Operating system —Windows Server 2003 or Windows 2000 Server SP2 or later.
  • Database —Microsoft SQL Server 2000 SP3 restricted to less than 50 percent of available memory. Note: MSDE 2000 recommended for evaluation purposes only.
  • Browser —Microsoft Internet Explorer 6 or later.
  • Package servers (remote distribution points) —Windows NT or Windows 2000/XP/2003 and a large hard drive.
  • File system —NTFS.
  • Services —Microsoft Windows Internet Information Services (IIS).
  • Services —Microsoft .NET Framework 1.1.

Carbon Copy Solution Agent Minimum Requirements

  • Operating system—Windows 95 or later.
  • Available disk space—5 MB disk space for Carbon Copy Solution Agent, plus space to install required software.
  • Memory—64 MB RAM.
  • Browser—Microsoft Internet Explorer 4 or later.

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Client and Mobile Solutions Carbon Copy

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