TeleCount TeleManagement [Standard Edition]

	Reference Number: PRS. 87669 Availability: Usually delivered within 5 working days Media:	Published By: IS Associates » Call me about this product » All variants of this product » Other products by this publisher » Similar Products Documents And Downloads: » TeleCount TeleManagement Datasheet
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TeleCount Telemanagement provides the bases of tracking and managing any enterprise's communications expenses, it also tracks and manages other vital aspects of communications and organizational operations, such as Fraud, Directory Management, and more. The TeleCount Telemanagement system is designed to meet the most stringent requirements and complex needs, while still maintaining the ease of use to which so many organizations are accustomed. TeleCount TeleManagement Standard Edition is available for new users to buy. Includes: Call Accounting Corporate Directory Traffic Analysis Robust Traffic Rating Over 200 Reports Network Enabled Toll Fraud & Other Alarms Multiple Phone System Support One Year of Free Support

Call Accounting; with Over 200 Standard Reports.
Traffic Analysis.
Quality of Service Rating & Reporting.
Robust Network Traffic Rating.
Hospitality Support including check-in/check-out capabilities along with support for exporting to various PMS interfaces.
Custom Report Writer
Real-time and scheduled alarms to identify potential problems like toll-fraud.
Network enabled allows access from multiple machines on the network.
Multiple location support including support for a wide variety of phone systems, PBXs, switches and gateways.
Corporate Directory Management.
Web-based interface providing password controlled and security profile define access to hundreds of reports in a variety of formats.
Support for MS SQL 2000 as the backend database
Excellent technical support via phone, fax, email, knowledgebase, and remote control tools like pcAnywhere.
The optional web-based TeleCount CRM module provides tracking of inventory and help-desk support issues.
The optional TeleCount API provides industry standard interfaces that allow any external system to integrate with TeleCount.

IS Associates