Desktop Authority Remote Management Gateway can be used as a standalone product for remote control and assistance on computers on the LAN and on the Internet. However, if it is used together with Desktop Authority it is possible to configure more granular Remote Management security settings on each computer.
Comprehensive Remote Management
Not limited to Remote Control, over 40 management features including access to the registry, file system, processed, user/groups, performance management and more provde the ability to support user issues without needing to be interactive, resulting in a life in user productivity. Remote control can be used when interactive support is required.
Anytime, Anywhere Support
Customers needing support can exist within the corporate network or across the Internet. IT members also do not need to be within the corporate network to provide support.
Certificate-based Client identification
Rather than relying on computer name (which could have duplicates within a global network), utilising unique client certificates enhances security and provides proper identification of supportable clients.
Secure Access Support
sessions are secured using four levels: 128-bit SSL session encryption, authentication, IP address range filtering and delegated access control.
Utilise Remote Computer Groups
Combine computers into groups that can be used to establish delegation of control.
Scalable Architecture
LAN and DMZ gateway functionality can be separated for organisations with internal and external firewalls. Functions can be combined onto a single machine for organisations with lower security needs.
Desktop Authority Remote Management Gateway is licensed by administrator – you must purchase a license for every administrator or help desk technician who will log onto the management console and remotely manage remote computers.
At this time, Desktop Authority Remote Management Gateway licenses are valid for 12 months.
Core Server
Windows Server 2003 SP1 or above, .NET framework 2.0, SQL Server 2005 or Express
Client Support
Windows 2000, XP and Vista, 32 and 64-bit