Vista Support
Does Morae support the Windows Vista operating system? Answer: Starting with version 2.0.1, Morae now supports Windows Vista operating system (full support for 32-bit and limited support for 64-bit).
Is Analysis a Chore? Let Morae Do It for You
Stop spending hours calculating data and building graphs-Morae can do it for you, in a fraction of the time. Not sure what to measure? No worries. Morae automatically calculates standard usability measurements, so you can focus on understanding results. Morae also lets you create and save your own custom metrics for reuse across studies.
Clearly Visualize Important Results
Morae graphs let you visualize important data in various ways, making results more understandable and meaningful to you and your stakeholders.
If you're new to testing, Morae's graphs will help you look like a pro. Easily include Morae graphs in your videos, written reports, or PowerPoint presentations to provide powerful support for the qualitative issues shown in video clips.
Measure Participant Satisfaction with a Built-In Survey Tool
Now you don't need a separate tool to conduct a participant satisfaction survey. A standard survey (SUS) is built into Morae, and scores are calculated and graphed automatically.
Or, you can create and save a custom survey with various types of questions, including scale, freeform answer, choose one answer, and choose multiple answers.
Either way, measuring satisfaction is easy, because it's integrated into the Morae process.
Define Participant Tasks in Morae
Stop tracking tasks on paper! You can define the tasks you want participants to perform directly in Morae. Then, your list of tasks is available for use while logging.
When you're ready for analysis, you won't have to manually create task 'segments'- the work is already done for you.
View All of Your Markers during Logging
With Observer's new marker log, you can view a running list of all of the markers you set during a test. Edit markers, add more detail, and fix mistakes, on-the-fly. Also, the new marker scoring system lets you indicate the severity of errors during the test, and then automatically calculates a severity rate for you.
Work More Efficiently than Ever
- No more PIP delay Observers in the same room get a real-time view of the participant and screen. Screen and camera video are displayed without a delay.
- Markers can be filtered on the timeline Is your timeline overloaded with markers? Now you can zero in on just the markers of interest - display markers with a particular type, score, creator, or text for faster analysis.
- Simplified hotkeys Morae's keyboard shortcuts are now easier to remember, because they match standard hotkeys used by other applications.
Remote Viewer is Now Observer
Based on input from our Morae customers, we've changed Remote Viewer's name to Observer.
Record the User Experience
Record user interaction with a Web site or application, including desktop activity, audio, camera video and a complete chronicle of system events, all synchronized into a single file.
Observe and Log Important Moments
Collaboratively watch the user experience with your entire team, mark important moments when they happen, and easily track task start and end points.
Analyze and Visualize Results
Quickly and automatically analyze data, calculate usability metrics, and build graphs.
Share Critical Insights
Easily assemble graphs and important moments from the recording into a highlight video to share.
By making usability testing accessible, Morae gives you the power to understand where problems exist for your users. With this information, you can make key design changes that will:
- Improve the navigation of your online store and increase conversion rates.
- Make your software easier to use and boost user satisfaction.
- Make information easier to find on your site so users will return again and again.
- Increase the productivity of employees using your intranet.
Manager Licensing Terms
Morae Manager is licensed per machine. This means that it can be installed on one computer and is licensed specifically for that computer. After installation, a quick and simple activation process unlocks the license for that computer. This activation can be completed via an Internet connection or by phone. A 15-day grace period is provided before activation is required.
Recorder Licensing Terms
Morae Recorder can be installed and uninstalled on multiple computers as long as it is only installed on one computer at a time. This gives you the flexibility to conduct testing on different systems in different locations. If you need to conduct simultaneous testing, additional Recorder licenses can be purchased.
Observer Licensing Terms
Morae Observer licensing terms are the same as Morae Recorder. It may be installed and uninstalled on multiple computers as long as it is only installed on one computer at a time. This enables you to use it in tandem with the Morae Recorder.
Maintenance Agreements are available on an annual basis. Customers covered by a TechSmith maintenance agreement are entitled to the following services:
Software Upgrades.
Receive one full year of all upgrades of the software purchased, including both major and minor releases.
Unlimited Technical Support
All maintenance agreement customers are handled first by TechSmith support representatives. Provide your agreement number when submitting a case at http://support.techsmith.com.
Add Additional Licenses.
Purchase additional licenses for TechSmith’s products at any time. Placing additional licenses under the same maintenance agreement allows them to be priced based on the total number of licenses owned.